Refund policy

In the unlikely event that you are not happy with your purchase, we are happy to exchange or refund items within 7 days of delivery. We regrettably do not accept returns on earrings for hygienic reasons, nor do we accept returns on custom or made-to-order styles. 

Items must be returned in the original condition, including the original packaging, and are subject to STERLING KING’s sole assessment.

To request a return or exchange, please email info@sterlingkingny.com or  reply to your order confirmation email and we will provide a free return label for shipments within the continental U.S. We regrettably do not accept returns on international orders at this time. 

Please allow up to 7 days for your refund to appear on your billing statement.